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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Johnston

March 20, 2026

5  out of  5
rating by Jim Johnston
"Tracy is one of the best insurance agents I have worked with. She is very responsive and informative in terms of home, auto, wind, and flood insurance. I highly recommend working with her."
We responded:
"We appreciate your review, Jim. We are so happy that you had such a wonderful experience with State Farm Agent Matt Rio’s Team here in Palm Coast ! "
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Michael Deaton

March 16, 2026

5  out of  5
rating by Michael Deaton
"Tracy was excellent and resolved all my issues!!! Love this State Farm office!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Matt Rio’s Team here in Palm Coast . "
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Connie Owens

March 12, 2026

5  out of  5
rating by Connie Owens
"Great customer service! Tracy is the best!!!"
We responded:
"Thank you so much for the 5-stars, Connie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Allie Law

March 11, 2026

5  out of  5
rating by Allie Law
"Matt Rio and his team are some of the best, if not the best group of insurance groups that I have had the pleasure to work with. They are prompt, friendly, and understanding! 👏👏"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tony Lipka

March 9, 2026

5  out of  5
rating by Tony Lipka
"Tracey always takes care of my issues and helps with any questions I have. A+ from my point of view. I would refer anyone to Matt Rios office!"
We responded:
"Thanks so much for the fantastic rating, Tony! We are so glad you had a positive experience with us here on State Farm Agent Matt Rio’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mary Gniadek

March 9, 2026

5  out of  5
rating by Mary Gniadek
"I just received my auto insurance renewal and spoke with Stephanie to discuss discount programs that I am eligible for. She was so nice and patient with me during our discussion. I was using GEICO until last year and so happy I switched to State Farm through the Matt Rio Agency!"
We responded:
"We are grateful for your 5-star review, Mary! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Rio’s Team here in Palm Coast . "
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STEVE MONT

March 4, 2026

5  out of  5
rating by STEVE MONT
"Everyone at the palm coast office in florida is fantastic . Super nice. Very knowledgeable. Always a pleasure to deal with .A+"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Rio’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mr Motosicky

March 3, 2026

5  out of  5
rating by Mr Motosicky
"Stephanie did such an amazing job at helping me obtain solid coverage and supporting my financial stability. Hands down, best customer service I have ever received. #statefarmisthere"
We responded:
"Mr, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Rio’s Team is just a call or email away!"
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Savannah James

February 27, 2026

5  out of  5
rating by Savannah James
"I’ve had my auto and home owners policy with them since I can remember and they’ve always been quick to respond, answer any questions I have, and walk me through any coverage options. Would definitely recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Rio’s Team. "
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Joel Alexander

February 14, 2026

5  out of  5
rating by Joel Alexander
"I highly recommend this agency. They are professional and accessible. Every time I’ve called someone answers the phone and addresses my question. This may seem minor to some, but in the day and age when good customer service is hard to find, I am glad to know that whenever I’ve called there is a knowledgeable human on the other end ready to assist me. I generally work with Tracy. She’s detail oriented and always follows through quickly."
We responded:
"Joel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Rio’s Team here in our Palm Coast office. "
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Carmen Romero

February 11, 2026

5  out of  5
rating by Carmen Romero
"I’ve been with State Farm for several years now, I highly recommend Matt Rio’s State Farm. Staff is friendly, professional and courteous. Stephanie is always very helpful and does her best to make sure all your questions are addressed."
We responded:
"Thank you so much for the 5-stars, Carmen! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Rio’s Team anytime."
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Dennis Meyer

February 11, 2026

5  out of  5
rating by Dennis Meyer
"Staff is always so pleasant and helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brenda Buban

February 10, 2026

5  out of  5
rating by Brenda Buban
"Highly recommended! Staff are very approachable and knowledgeable about their work. Special thanks to Stephanie who addressed my concern regarding my car and renter’s insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Rio’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dan K

February 10, 2026

5  out of  5
rating by Dan K
"Tracy Monds at Matt RIo Insurance agency in Palm Coat Florida was outstanding! I called to set up a new insurance policy from out of State and she was extremely kind, courteous and efficient in helping me with the new policy. It is such a pleasure working with a professional agent. Tracy made the transaction so effortless for me. Greatly appreciated, Gina and Dan K"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Paula Bookbinder

February 10, 2026

5  out of  5
rating by Paula Bookbinder
"Stephanie and the entire staff are wonderful, pleasant and easy to talk to."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matt Rio’s Team. "
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Kyrylo Holovenko

February 9, 2026

5  out of  5
rating by Kyrylo Holovenko
"Perfect and quick service. Highly recommended!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Rio’s Team. "
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Gina McDonald

February 7, 2026

5  out of  5
rating by Gina McDonald
"As a real estate agent, I need other professionals to assist in their needs, I'm happy to say Matt's agency has helped us personally and many of my satisfied clients. Well done to the Matt Rio team!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jim Ebert

January 20, 2026

5  out of  5
rating by Jim Ebert
"Absolutely amazing people and it smells great in there 😊"
We responded:
"Thank you for the 5-star review, Jim! Here on State Farm Agent Matt Rio’s Team, we are proud to serve our community and appreciate your recognition. "
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kiersa whiddon

October 13, 2025

5  out of  5
rating by kiersa whiddon
"I love this State Farm. I've been with state farm now for 26 years. My agent Stephanie at Matt Rios State Farm was so helpful, not to mention very communicative. And she went to bat for for me like no other. I was treated like i mattered. The people in this office are amazing and I'm very grateful for them! Thank you Stephanie for everything! Thank you State Farm for caring! Glad I have you guys :)"
We responded:
"Thank you, Kiersa!! We appreciate you and thank you for the great feedback! "
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Lucy Crane

September 29, 2025

5  out of  5
rating by Lucy Crane
"Fantastic customer service. Denice cleared up a lot of problems with my out-of-state SF insurance issues. She went to great lengths to fix this issue. She provided many very helpful tips and spent quite some time with SF Headquarters to fix account issues. Very knowledgeable and extremely patient, professional and helpful. Matt Rio has a great team! I love this office!"
We responded:
"Thanks, Lucy!! We appreciate you!! "
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felix mamedov

July 16, 2025

5  out of  5
rating by felix mamedov
"Great experience with Stefanie. She was very helpful!"
We responded:
"Great to hear, Felix! We appreciate you and thank you for your business! "
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Daphne Robinson

July 10, 2025

5  out of  5
rating by Daphne Robinson
"We've been doing business with office for over a decade. The staff are caring, personable and professional. The products they offer are second to none and the prices are very fair. They are there for you when you need them and they go above and beyond to protect your property."
We responded:
"Thank you very much for that wonderful feedback, Daphne! We appreciate you trusting us with your insurance needs! "
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randy bierce

July 1, 2025

5  out of  5
rating by randy bierce
"I have been with Matt and his team for sometime now. I had a problem with my homeowners insurance and they went above and beyond to help me through it. A special thanks to Denice for all her hard work. Nice to know there’s a place you can still get personal service. Thanks again guys. Great job."
We responded:
"Thank you very much, Randy! So glad we could get everything taken care of for you! We appreciate you! "
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Kris

February 19, 2025

5  out of  5
rating by Kris
"Best place to get insurance! They take care of what ever u need right away, very respectful and caring and help with best quotes!"
We responded:
"Thanks, Kris! We appreciate you!"
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Julie Boudreaux

July 10, 2024

5  out of  5
rating by Julie Boudreaux
"Knowledgeable staff with fair pricing!"
We responded:
"Thanks Julie! We appreciate you! "