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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Shippee

July 10, 2024

5  out of  5
rating by Julie Shippee
"Knowledgeable staff with fair pricing!"
We responded:
"Thanks Julie! We appreciate you! "
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Chris Cacaj

June 3, 2024

5  out of  5
rating by Chris Cacaj
"Best insurance to have!"
We responded:
"Thank you, Chris! We appreciate you! "
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Rob L

May 19, 2024

5  out of  5
rating by Rob L
"Tracy is amazing! Very helpful, knowledgeable and quick to respond to any queries or changes."
We responded:
"Thank you for the review, Rob! We certainly appreciate your business and thank you for the complimentary words regarding Tracy :). "
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Richard Thompson

March 27, 2024

5  out of  5
rating by Richard Thompson
"I called to inquire about a certain homeowner, spoke with a lady named Stephanie, By all means she answered all question about a certain homeowner which was preferred to Waynes Roofing. This lady went well and above, 5-Stars... Thank you so much. Rich Thompson Waynes Roofing & Sheet Metal"
We responded:
"Thank you for the review, Richard! Glad we could be of assistance! "
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Suzanne Bowman

January 19, 2024

5  out of  5
rating by Suzanne Bowman
"I have been with State Farm for over 10 years. I am with Matt Rio. I have with worked with Denise and she is awesome. Whenever I call I always speak to a real person. All the agents are very kind when I call and very helpful!"
We responded:
"Thank you, Suzanne! We appreciate you!"
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Phil Rigoli

December 28, 2021

5  out of  5
rating by Phil Rigoli
"State farm and Matt work well together"
We responded:
"Thank you Phil! We appreciate it!"
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Jennifer DeFazio

December 12, 2021

5  out of  5
rating by Jennifer DeFazio
"Great service"
We responded:
"Thanks Jennifer! We appreciate you!"
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Cheree Moros

September 19, 2021

5  out of  5
rating by Cheree Moros
"Denice is so kind, very helpful, and always takes the time to answer any questions I have. I've been with State Farm forever! They always have the best rates and coverage for me."
We responded:
"Cheree, Thank you so much for the kind words! We love taking care of customers just like you!"
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Chris Vite

August 3, 2021

5  out of  5
rating by Chris Vite
"I have dealt with multiple insurance companies in the past and Matt Rio- state farm has been the best by far. they work fast, have great rates and the staff is always friendly, patient, and knowledgeable."
We responded:
"Chris, Thank you very much for the kind words! We appreciate you and are happy to help!"
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Russ Ney

November 24, 2020

5  out of  5
rating by Russ Ney
""Matt was so helpful! He made the complicated aspects of Insurance easy to understand, and the whole process went very smooth and easy to complete. I literally had High Quality Insurance at a very reasonable rate, in mere minutes. Thanks Matt!""
We responded:
"My pleasure, Russ! We appreciate your business!"
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Louie Moore

October 23, 2020

5  out of  5
rating by Louie Moore
"They are awesome! Denice is wonderful!"
We responded:
"Thanks Louie! We appreciate you!"
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Marcia Bailey

June 24, 2020

5  out of  5
rating by Marcia Bailey
"I can not say enough about how much I appreciated Tracy Monds help with our home owners policy! She was Jonny on the spot for me and was able to get us excellent coverage as well! Thank you Tracy we really appreciate your help!"
We responded:
"Thank you so much for the kind words, Marcia! We appreciate you!"
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Gail Petersen

March 12, 2020

5  out of  5
rating by Gail Petersen
"Very attentive to your needs, and great on the follow up. Denice is outstanding. Thank you."
We responded:
"Thanks so much, Gail! We appreciate you!"
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thomas piper

March 5, 2020

5  out of  5
rating by thomas piper
"I moved to Florida one year ago and needed a new State Farm agent. I haven't had the opportunity to meet Matt yet but his staff has given me excellent service. They're very helpful and are always friendly and courteous. A pleasure to work with and I highly recommend!"
We responded:
"Thanks Thomas! We appreciate you!"
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devin hudgins

February 28, 2020

5  out of  5
rating by devin hudgins
"I’ve had this insurance agent since High School. Never had problems!"
We responded:
"Thanks, Devin! We appreciate you!"
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Thomas Dellwood

February 14, 2020

5  out of  5
rating by Thomas Dellwood
"I’ve had a great experience with this agency. I switched over my home and car insurance and saved a lot of money plus better coverage. High recommend!"
We responded:
"Thank you Thomas! Glad we were able to help you with your car and homeowners insurance!"
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Tim Bray

December 3, 2019

5  out of  5
rating by Tim Bray
"Matt and his team are outstanding to work with!"
We responded:
"Thank you so much, Tim! We appreciate you!"
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Mia Powell

September 20, 2019

1  out of  5
rating by Mia Powell
"Horrible customer service. I've had SF for the last twelve years in Missouri with zero claims on auto or homeowners. I've never been treated so poorly. Matt is never in the office, nor does he advocate for his clients with the underwriters. His staff is uninformed or indifferent, not sure which. His office made a very stressful time during my mother's terminal illness much more stressful. I transferred my business to Janet Tillman in St. Augustine."
We responded:
"Mia, Thank you for the opportunity to discuss this matter with you. Me and my team strive to give every customer the best experience possible. We have done everything within our scope of authority to assist in this situation. I wish you nothing but the best in the future and welcome to Florida."
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Dan Hobby

July 31, 2019

5  out of  5
rating by Dan Hobby
"Matt and his staff are always very pleasant with smiles on their faces when I stop by. The energy within the agency is always positive and makes you feel at home."
We responded:
"Thanks, Dan! We really appreciate you and the feedback!"
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Eric McIntire

June 20, 2019

5  out of  5
rating by Eric McIntire
"The staff is always nice and polite. Whenever I’ve had any questions about my policies, Matt has taken the time to explain it to me in a way that I can understand. Have my house, boat, truck, and life insurance covered with Matt. Highly recommended!"
We responded:
"Thanks for the feedback, Eric! We appreciate your business and it was an honor working with you!"
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robert leblanc

June 5, 2019

5  out of  5
rating by robert leblanc
"Matt was amazing with his knowledge of exactly what coverage I was needing at a ultra competitive cost. I would recommend him to anyone looking for the needed comfort of insurance."
We responded:
"Thanks, Robert! It was a pleasure working with you!"
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Art Cushing

June 2, 2019

5  out of  5
rating by Art Cushing
"We deal directly with Denise and she is just the greatest, always gets it right and is so pleasant to deal with. I recommend her highly and State Farm, she makes dealing with this agency so easy. thanks Denise Dr. Art and Rosalind Cushing"
We responded:
"Art, Thank you so much for the feedback. We are so pleased to hear you are happy with our agency and we look forward to continued service to you and your family!"
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Joshua Jackson

March 14, 2019

5  out of  5
rating by Joshua Jackson
"Just moved to FL from VA. So happy!!! OK, bragging a bit. Anyway, Matt Rio made the transition easier. DMV is no fun and he made sure he got us all the docs we needed immediately. He was available for questions and gave me straight forward and complete info so I could compare to my existing policies with Amica. For our family the switch was a was easy once we did the math. We are really happy we went with him."
We responded:
"Joshua, Thank you so much for the review and we are thrilled that you had a good experience with our office! We look forward to serving you and your family needs here in Florida for many years to come!"
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Odis Hawkins

March 7, 2019

5  out of  5
rating by Odis Hawkins
"Great agent and extremely knowledgeable. Highly recommend!"
We responded:
"Thank you so much, Odis! We appreciate you as a valued customer of our agency!"
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Andrew Stevenson

May 24, 2018

2  out of  5
rating by Andrew Stevenson
"Customer service was nice and kindly took the time to help me attempt to get a quote, all in all would not recommend state farm though due to the consideration that I've been with my current policy holder for 2 years and because I moved states state farm denied me for insurance."
We responded:
"Andrew, Thank you for the feedback… We'd love to understand this situation better. Please give the office a call at 386-302-0366. Thanks!"